Most people don’t know if their health insurance plan covers any community resources for non-medical concerns.
The key takeaway of the SDoH section of the HealthEdge consumer survey is the lack of referrals by payers and/or providers of patients to community resources. For SDoH to be addressed and to keep populations healthy, the organizations on the front lines of identifying medical and non-medical factors must be aware of the local resources in their communities, ask the right questions of members, direct patients to resources, and then follow-up that the members actually engaged.
Three Trends In SDoH to watch:
- Why non-medical concerns are rarely addressed by healthcare professionals, including health insurance companies.
- What's behind the trend that the majority of people (62%) don’t know if their current health insurance plan covers/ subsidizes any non-medical community
resources, with some generational differences.
- The generational differences in what non-medical resources people would utilize if they knew they were covered.