News Flash: According to our recent survey 78% of consumers are generally satisfied with their health insurance. Not surprisingly, costs and quality of care remain very high on the list. But there is a lot health insurance companies can be doing to improve satisfaction, communication and the cost and quality of care.

Download our New Executive Summary to Learn:

  • The different levels of satisfaction based upon generational differences. 
  • What are the critical components for consumers when choosing a  health plan
  • What consumers feel is missing from their current health plan 

Survata, a brand intelligent platform, conducted research on behalf of HealthEdge to understand consumer understanding of social determinants of health benefits and programs. Survata interviewed 5,137 online consumers between August 29, 2019 and September 7, 2019. The study targeted consumers in the United States and consisted of a general population audience of those 18+ years old. The margin of error for this study at a 95% confidence level is 2%.

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