There are many catalysts for change. Regulatory shifts can have a rapid and significant impact on the business. This webinar showcases a health insurer who responded to a dramatic regulatory change by transforming their technology infrastructure to enable the business to succeed and grow. The transformation included a combination of modern infrastructure, next generation applications and updated people skills. Results have included a 37% growth in membership in a short time span, with no additional IT staff necessary. This webinar includes additional information and examples of health insurers who have undergone similar transformations, and some of the industry dynamics forcing change.

Regulatory changes, competitive pressures and providing a delightful member experience, all while lowering costs and improving patient outcomes, are forcing health insurers to transform their people, process and technology to effectively succeed.

In this recording you will learn:

  • How health insurers can turn challenges into opportunities for change and growth
  • How a sudden regulatory shift can be a catalyst for necessary transformation
  • How challenging long-standing assumptions about people, process and technology can bring about needed progress and fuel the success of the business.

Featured speakers:

John Church:
Vice President, Chief Information Officer
WEA Trust

Harry Merkin
VP of Marketing

This webinar demonstrates how one health insurer set an example by making the sweeping changes necessary to evolve their technology, as well as people and processes, to meet the challenges around them. Complete the form to view the webinar recording now. 

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